Outreach and Support Programs
We are here to help guide CSU students identify how they can be successful both in and out of the classroom. Our mission is to provide increased access and support for struggling students, connecting them to appropriate campus resources and offices with the intention of helping them to remain in or regain good academic standing and ultimately to graduate from CSU.
We do this through one-on-one meetings, workshops, presentations, and campus/community referrals. Specifically, we are here to assist:
- students who are concerned about their academics
- students who are on academic probation, have been granted a dismissal appeal, or are returning to CSU on academic probation
- students who are interested in returning to CSU to complete their degrees
- students who feel they lack the support necessary to succeed
- students who need CSU policy clarification
Explore our website to learn more about us, the services we provide, and how we can help you succeed at CSU!
Make an Appointment
Important Dates & Deadlines
Monday, January 18th: Last Day to Cancel Registration (no assessed tuition & fees)
Tuesday, January 19th: $50 Late registration fee for adding first class or Continuous Registration
Tuesday, January 19th: Classes Begin
Friday, January 22nd: Restricted Drop Deadline (You may no longer drop certain courses — see class schedule)
Sunday, January 24th: Add without Override Deadline
Monday, January 25th: Add with Override Begins
Thursday, January 28th: Deadline to file a Retroactive Withdrawal
Friday, January 29th: Graduation Contracts (Undergraduate) are Due
Sunday, January 31st: Last day for 0% assessment of tuition and general fees for University Withdrawal
Students on Probation, first semester (P1)
Project Success: Project Success is a two week workshop series designed to help students return to good academic standing. For students on their first semester of academic probation, this program is offered in the Spring semester only.
Ram Reconnect: If you are returning to CSU on your first semester of academic probation or after being academically dismissed, you will be required to attend a 1-hour workshop covering academic policies. There is a companion Canvas course that will take students through modules (academic policies review, academic reflection, action plan).
Success Coaching: If you are on your first semester of academic probation and are interested in learning about new ways to approach academics and get back into good standing, go ahead and schedule an appointment with the Collegiate Success Coach. Refer to the make an appointment link at the top of this webpage.
Students on Probation, second semester (P2)
Project Success: Project Success is a two week workshop series designed to help students return to good academic standing. For students on their second semester of academic probation, this program is offered in the Fall semester only.
Ram Reconnect: If you are returning to CSU on your second semester of academic probation, you will be required to attend a 1-hour workshop covering academic policies.
Ram Re-ROUTE: If you were on your second semester of academic probation and applied for a dismissal appeal, if it was granted you are required to attend a 1-hour workshop as well as meet with the Collegiate Success Coach three times. Workshops are only offered the first week of the semester.
Success Coaching: If you are on your second semester of academics probation and are interested eager to learn new ways to approach academics and get back into good standing, go ahead and schedule an appointment with the Collegiate Success Coach. Coaching can also be beneficial if you are facing academic dismissal and want assistance with your dismissal appeal. Refer to the make an appointment link at the top of this webpage.
A student may request that all grades in an academic period (one or more semesters of continuous enrollment) be retroactively removed and be replaced by entries of ―W on his or her transcript. A retroactive withdrawal may be granted only when a student could neither function normally during the academic period nor be reasonably expected to complete a university withdrawal due to extenuating circumstances such as an incident leading to major physical or mental trauma. Review the Guidelines for Writing a Retroactive Withdrawal.
If you are considering applying for a Retroactive Withdraw, we recommend you speak with the Collegiate Success Coach. Refer to the make an appointment link at the top of this webpage.
Parents / Family / Guardian Support
You can help your student by providing support and knowing some resources to connect – when your student is ready to hear you! For more tips about connecting with your student and many more resources, please visit the CSU Parents Website